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Los Angeles Tourist Accessibility Guide - Los Angeles International Airport

LAX Official ADA Page: LAX Travelers with Disabilities web page

LAX Contacts

  • General Information Voice: 424-646-5252
  • General Information TDD: 310-665-0370
  • California Relay Service for the Deaf [more info]: 800-735-2929 (or 7-1-1)
  • More Info: ADA Contacts at LAX


Wide parking spaces are located in all LAX parking lots and structures, close to elevators (as applicable). Handicapped parking spaces are identified by the traditional symbol on a blue sign (or marked "Disabled Parking").

The metered parking stalls in the Central Terminal Area (CTA) parking structures are open to the public. Vehicles with disabled parking license plates or placards are able to park for free in any available metered space in the parking structures or in open-air metered parking lots.

Parking for the disabled, with free shuttle service to and from airline terminals, is offered at Lot C at 96th Street just east of Sepulveda Boulevard and Lot B at 111th Street and La Cienega Boulevard. Lift-equipped shuttle buses operate continuously between Lots B and C and the passenger terminals.

ADA pick-up points

ADA pick-up points are located throughout the terminal area so disabled travelers can meet their driver in a convenient location.

Cars are not allowed to wait at ADA pick-up points. They are specifically for the immediate loading or unloading of disabled passengers. Vehicles may not be left unattended to assist passengers.
(More Info: ADA Pickup Points at LAX)


All major scheduled airlines serving LAX provide wheelchair assistance upon request. To make sure a wheelchair is available at the proper time, it is best to reserve one in advance of a flight departure or arrival by contacting your airline. Wheelchair assistance also may be requested at airline ticket counters.

FlyAway Bus Service

All buses on the FlyAway Bus Service, connecting LAX airport to Westwood, the San Fernando Valley and Union Station (in downtown LA), are equipped with wheelchair lifts. Patrons should allow additional time to board the bus when scheduling a departure time. Drivers will assist patrons to get on and off the bus and will assist patrons with baggage.

Transportation Between Terminals For the Disabled

If you have to travel from one terminal to another in order to make a flight connection, you can use the lift-equipped free LAX Shuttle "A" that operates continuously around the Central Terminal loop. When airline assistance is not available, contact the wheelchair shuttle service at Parking Lot C at (310) 646-6402 or (310) 646-8021.


Rampways - are provided from street to sidewalk level in front of all terminals, and at entrances to other public buildings (such as the airport's unique Theme Building) where there are stairs to negotiate.

Elevators - are located near public stairways and escalators in all passenger terminal buildings. Multi-level parking structures also contain elevators centrally positioned adjacent to terminals.

Telephone Booths - each passenger terminal provides public phones wide enough to accommodate wheelchairs. A Telecommunications Device (TDD) for the deaf or speech-impaired is available in all terminals near the Travelers Aid public information booths. Amplified telephones for the hearing-impaired are available in every terminal. All public telephones at LAX are hearing-aid compatible.

Restrooms - in all terminals contain a special extra-wide toilet stall equipped with side grab bars. Look for the disabled symbol. Restrooms equipped for the disabled (unisex) are available at Terminal 2 on the Upper/Departure Level and at Terminal 6 on the Lower/Arrival Level.

Restaurants - coffee shops and snack bars providing fast-food service are wheelchair-accessible in all passenger terminals. These facilities are designed so that disabled persons have easy access to food service counters and ample space to dine while in wheelchairs.

Other Assistance

Travelers Aid is available to facilitate services for the disabled. Inquire at their passenger information booths located on the Lower/Arrival Level adjacent to baggage claim in each terminal or call (310) 646-2270.

Security measures restrict public access beyond passenger screening to ticketed passengers only. However, airlines are allowing persons with special needs to be accompanied by health care assistants or guardians. If friends or family members want to accompany an elderly or disabled person to or from the aircraft gate, they need to obtain permission from the airline.